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Legal Notices

Transparency about the service, the publisher, hosting and your rights.

✓ Version 1.0 Last update: 2025-11-01
🛡️ Data Protection (GDPR/CCPA) 📜 Terms of Service ⚖️ Applicable Law 🍪 Cookies Policy
📚 Complete Legal Documentation

For comprehensive information about your rights and our policies, please refer to the following documents:

StarshipDealers LLC

8 The Green STE A Dover, DE 19901, USA

Company ID: 10330273

Contact: [email protected]

Railway Corp. & Amazon Web Services

410 Terry Avenue North, Seattle, WA 98109, USA

Abuse / Legal Contact (hosting): [email protected]

Customer Service: [email protected]

DPO (Data Protection Officer): [email protected]

📄 Complete Privacy Policy: For comprehensive information about data collection, processing, storage, international transfers, and your complete privacy rights, please consult our Privacy Policy.
Summary

We process your data for account management, transactions (escrow), fraud prevention and legal compliance (KYC/AML where applicable).

Data We Collect
  • Account information (name, email, phone)
  • Payment information (processed by PayPal and other payment processors)
  • Transaction history and order details
  • KYC documents (if required for high-value transactions)
  • Communication logs (support, disputes)
  • Technical data (IP address, cookies, device info)
Legal Bases for Processing
  • contract performance (escrow, payments)
  • legal obligation (KYC/AML, tax records)
  • legitimate interest (fraud prevention, security)
  • consent (marketing communications)
Data Retention

Retention: account data for the life of the account; transaction records for 7 years (tax and accounting obligations) to meet statutory obligations.

Your Privacy Rights (GDPR/CCPA)
  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with supervisory authority

If you are not satisfied with our response, you may lodge a complaint with your supervisory authority.

To exercise your rights: To exercise your rights, contact our Data Protection Officer (DPO) at the email address listed above.

✓ GDPR Compliant (EU Regulation 2016/679) | ✓ CCPA Compliant (California Consumer Privacy Act)

🍪 Complete Cookie Policy: For detailed information about all cookies we use, their purposes, durations, and how to manage your preferences, please see our Cookie Policy.
Summary

We use cookies and similar technologies to provide and improve our services, ensure security, and analyze usage.

Cookie Classification
Necessary Cookies (Always Active)

Essential for the Platform to function. Cannot be disabled.

  • sessionid - Authentication and session management (Session (expires on browser close))
  • csrftoken - CSRF attack protection (security) (1 year)
  • cookieconsent - Remembers your cookie preferences (1 year)
Functional Cookies

Enhance user experience by remembering preferences.

  • django_language - Language preference (EN/FR) (1 year)
  • cart_id - Shopping cart persistence (30 days)
Analytics Cookies

Help us understand how users interact with the Platform. Requires consent.

  • _plausible - Aggregated usage metrics (no personal data) (30 days)

Tool: Plausible Analytics (privacy-friendly, GDPR compliant)

Third-Party Cookies

Set by external services we use.

  • Cloudflare - DDoS protection, CDN, bot management
  • Google reCAPTCHA - Bot detection (fraud prevention)
  • PayPal - Payment processing (PCI-DSS compliant)

Manage Cookie Preferences: You can configure consent from the cookie banner at any time. Disabling necessary cookies may prevent the Platform from functioning properly.

✓ ePrivacy Directive Compliant

Logos, brand elements, visuals and interface components are protected. Any reproduction, adaptation or extraction without prior written authorization is prohibited.

Third-party marks remain the property of their respective owners.

⚠️ Third-Party Affiliation Disclaimer

StarShipDealers is an independent, unofficial marketplace created by fans for the Star Citizen community. We are NOT affiliated with, endorsed by, sponsored by, or officially connected to Cloud Imperium Games Corporation, Roberts Space Industries Corp., or any of their subsidiaries or affiliates.

Trademarks: Star Citizen®, Squadron 42®, Roberts Space Industries®, and Cloud Imperium® are registered trademarks of Cloud Imperium Rights LLC. All game content, imagery, and intellectual property related to Star Citizen belong to Cloud Imperium Games and Roberts Space Industries.

This platform facilitates peer-to-peer transactions between community members and is operated independently. Any opinions, content, or services provided are those of StarShipDealers and individual users, not of Cloud Imperium Games or Roberts Space Industries.

  • Escrow is mandatory for protected transactions; bypassing escrow is prohibited.
  • Prohibited content: illegal goods, counterfeit items, malware, and any content infringing third-party rights.
  • Service provided 'as is' within statutory limits; unplanned outages may occur; to the maximum extent permitted by law, our liability is limited to fees paid in the last 12 months.

We are committed to resolving disputes fairly and efficiently through our structured dispute resolution process.

Dispute Resolution Process
  1. Step 1: Contact Customer Support - Most issues can be resolved quickly through our support team.
  2. Step 2: Escrow Dispute - For transaction-related disputes, use our escrow dispute system (Buyer/Seller Protection).
  3. Step 3: Final Resolution Committee - Impartial review by our internal arbitration committee (see Terms of Service).
  4. Step 4: Legal Action - If all internal remedies are exhausted, parties may pursue legal action under the terms below.

Reference Documents:
For detailed dispute resolution procedures, see our Master Terms of Service and Buyer/Seller Protection Agreements. Master Terms of Service, Buyer Protection Agreement, Seller Protection Agreement

Jurisdiction & Venue

Governing Law: United States Law (State of Delaware)
Venue (Competent Court): Dover, Delaware, United States

Alternative Dispute Resolution
  • Internal dispute resolution via Final Resolution Committee (no additional cost)

By using the Platform, you agree to attempt amicable resolution before pursuing legal action.